| The Computer Clinic can now give you assistance on YOUR DESKTOP, across the internet. Follow these simple steps: | |
| 1. Download "TEAM VIEWER" software at this link: http://www.teamviewer.com/download/TeamViewerQS.exe | |
| 2.
Run the software. You will need to make note of the Partner
ID and password. These will need to be provided to the Computer
Clinic to enable the Remote Assist. | |
| 3. Call the Computer Clinic at 679-9195 and arrange verbally for the remote assistance session. | |
| 4.
When the two computers are connected, you can watch the Computer
Clinic give you the assistance you need right on your desktop.
You can see everything that happens. AT ANY TIME you can
disconnect the remote assist from your end with a simple click of the
mouse. | |
| 5. Customers can simultaneously talk
to the Computer Clinic while the session is connected, either with your
telephone (if you have broadband) or with a cell phone (if your
computer uses dialup). | |
| | |